General Terms and Conditions

Welcome to Leucas Global Academia. These Terms & Conditions (“Terms”) govern your access to and use of the website leucasglobalacademia.com (the “Website”) and the consultancy services we provide. The Website and services are operated by [Registered business name, e.g. Leucas Global Academia Pvt. Ltd.] (“Leucas Global Academia”, “we”, “us” or “our”).

By visiting the Website, enquiring with us, booking a counselling session, or engaging us for any service, you confirm that you have read, understood and agreed to be bound by these Terms together with our Privacy Policy. If you do not agree with any part of these Terms, please do not use the Website or our services.

If you are under 18 years of age, you confirm that a parent or legal guardian has reviewed and accepted these Terms on your behalf and consents to your engagement with us.

Definitions

  • “Client”, “you”, “your” means any person who enquires with, registers with, or engages Leucas Global Academia for counselling or related services, and (where applicable) their parent or guardian.
  • “Services” means the education counselling and study-abroad support activities described in Section 3.
  • “Institution” means any university, college, language school or other educational body to which an application may be made.
  • “Authorities” means embassies, consulates, immigration departments, visa-processing centres and any other government or official bodies.
  • “Service Charges” means the professional fees payable to us for our Services, as quoted to you in writing.

Our Services

Leucas Global Academia is an independent overseas-education consultancy. Depending on the package you choose, our Services may include education and career counselling, course and country guidance, university shortlisting, application assistance, document and Statement of Purpose review, mock interviews, guidance on the student-visa process, and pre-departure and relocation guidance for destinations including (among others) Poland, Austria, Latvia, Lithuania, Bulgaria, Georgia, Albania and Germany.

We act as an advisory and facilitation service only. We are not a university, a government body, an immigration agent of any government, a financial institution, or a travel or insurance provider. The actual decisions on admission, visa issuance, scholarships and funding rest solely with the relevant Institutions and Authorities.

The specific scope of Services applicable to you will be set out in the service agreement, invoice or written communication shared with you at the time of engagement, which prevails in the event of any conflict with the general descriptions on this Website.

No Guarantee of Outcomes

Our Services are advisory in nature. We do not and cannot guarantee admission to any Institution, the grant of any visa or residence permit, the award of any scholarship or financial aid, a specific intake date, accommodation, employment, or any particular processing time.

Admission and visa decisions are made entirely at the discretion of the Institutions and Authorities, based on their own criteria, your profile and documentation, and prevailing rules that may change without notice. Any opinion we share about your chances of success, expected timelines, costs, or post-study opportunities is an informed estimate offered in good faith and must not be treated as a promise or warranty.

Engaging our Services, or the payment of Service Charges, does not entitle you to any guaranteed result.

Eligibility & Your Responsibilities

When you engage with us, you agree to:

  • provide complete, true and current information about your academic record, finances, identity and background;
  • submit genuine, lawfully obtained documents, and never any forged, altered or fraudulently obtained certificate, transcript, financial statement or test result;
  • respond to our requests, and to those of Institutions and Authorities, within the timelines communicated to you;
  • pay all applicable Service Charges and third-party fees when due;
  • make your own independent assessment of any country, Institution, course or financial commitment before deciding to proceed; and
  • comply with all applicable laws, including the immigration and visa rules of your destination country.

You acknowledge that the success of your application depends substantially on your own profile, conduct, finances and honesty, and that we rely on the information and documents you give us.

Accuracy of Information & Documents

We are not responsible for verifying the authenticity of documents you supply, and we will not knowingly submit any document we believe to be false. If you provide inaccurate, incomplete, misleading or fraudulent information or documents, we may suspend or terminate our Services to you immediately and without refund, and you will remain solely responsible for any consequence, including application rejection, visa refusal, bans or legal action by any Institution or Authority.

Fees & Service Charges

Our initial counselling is offered free of charge. Where chargeable Services apply, the Service Charges, what they include, and the payment schedule will be quoted to you in writing before you commit. Unless stated otherwise, all amounts are in Indian Rupees (INR) and are exclusive of applicable taxes such as GST, which will be added where required by law.

Service Charges represent payment for our professional time, advice and assistance. Because that work is performed regardless of the final decision of any Institution or Authority, Service Charges are not contingent on a successful outcome unless we have expressly agreed so in writing.

Third-Party Costs Not Included

Unless your written agreement states otherwise, our Service Charges do not include amounts payable to third parties, such as: Institution application or registration fees; tuition and deposits; language or aptitude test fees (e.g. IELTS, language certifications); visa, biometric and immigration fees; document attestation, translation, apostille and courier charges; medical, travel and insurance costs; airfare and accommodation. These are payable by you directly to the relevant provider, and we are not responsible for their amount, changes, refunds or non-refund.

Refunds & Cancellation

Any refund of Service Charges is governed solely by the refund policy set out in your written service agreement. As a general framework, and subject to that agreement:

  • amounts paid for work already performed (such as counselling, document preparation or applications already submitted) are non-refundable;
  • fees paid to third parties (Section 8) are governed by the third party’s own rules and are outside our control;
  • a refund request for un-commenced Services, if any, should be made in writing within [number] days, and an administration deduction of [percentage / amount] may apply.

[Replace this section with your actual, lawyer-reviewed refund and cancellation policy and exact figures.] A visa refusal, admission rejection or change of mind by the Client does not by itself entitle you to a refund of Service Charges.

Promotional Offers

From time to time we may run promotions or discounts (for example, a discount on Service Charges for a particular destination or intake). Such offers are valid only for the period and on the conditions stated, cannot be combined with other offers unless we say so, apply only to our Service Charges (not third-party costs), and may be amended or withdrawn at any time at our discretion.

Third-Party Institutions & Providers

In the course of our Services we may refer you to, or coordinate with, Institutions, Authorities, loan or insurance providers, accommodation providers, translation or attestation agencies and similar third parties. We do this to assist you, but we do not control them and are not their agent. We are not responsible for the acts, omissions, decisions, fees, delays, quality of service or contractual terms of any third party, and any contract you enter into with them is strictly between you and that party.

Intellectual Property & Website Use

All content on the Website — including text, graphics, logos, the “Leucas Global Academia” name and brand, images, layout and design — is owned by us or our licensors and is protected by applicable intellectual-property laws. You may view and use the Website for your own personal, non-commercial reference only.

You may not, without our prior written permission, copy, reproduce, republish, sell, rent, sub-license, distribute or exploit any material from the Website, or use our name, logo or brand in any way that suggests an association or endorsement that does not exist.

User Comments & Submissions

If the Website allows you to post comments, reviews or other content, you are responsible for what you submit. You confirm that your content is lawful, accurate, your own (or that you have permission to post it), and does not infringe anyone’s rights or contain anything defamatory, offensive, obscene or misleading. Comments reflect the views of the person who posts them, not of Leucas Global Academia.

We may review, moderate, edit or remove any content at our discretion and without notice, and we are not obliged to publish or retain any submission. By posting content, you grant us a non-exclusive, royalty-free licence to use, display and reproduce that content in connection with the Website and our services.

Acceptable Use

You agree not to use the Website or our Services to: break any law; impersonate any person; transmit malware, spam or harmful code; attempt to gain unauthorised access to our systems; scrape, harvest or misuse data; or interfere with the normal operation or security of the Website. We may restrict or terminate your access if you breach this section.

Links To & From the Website

The Website may contain links to external sites for your convenience. We do not control and are not responsible for the content, accuracy, policies or availability of those sites, and a link does not imply endorsement. You access third-party sites at your own risk.

You may link to our home page in a fair and lawful way that does not damage our reputation or falsely imply endorsement. We may ask you to remove any link to the Website at any time, and you agree to do so promptly. You may not frame the Website or alter its appearance without our written permission.

Privacy, Data & Communications

We collect and process personal information (such as your name, contact number, email and academic details) to respond to your enquiry and provide our Services, in accordance with our Privacy Policy and applicable Indian data-protection law, including the Digital Personal Data Protection Act, 2023.

By submitting your details to us — including through any form, comment-to-message flow, WhatsApp, or advertisement enquiry — you consent to us contacting you about your study-abroad enquiry by phone call, SMS, WhatsApp or email, including for follow-up and counselling. You may withdraw this consent or ask us to stop contacting you at any time by writing to us at the address in Section 25.

Cookies

The Website uses cookies and similar technologies to help it function, remember your preferences and understand how the Website is used. By continuing to use the Website, you consent to our use of cookies as described in our Privacy Policy. You can control or disable cookies through your browser settings, though some features may not work as intended if you do.

Disclaimer

The Website and its content are provided on an “as is” and “as available” basis. While we take reasonable care, we do not warrant that the information on the Website is complete, accurate or current, that the Website will be uninterrupted or error-free, or that immigration rules, fees, timelines or Institution requirements described anywhere on the Website remain up to date. To the maximum extent permitted by law, we exclude all warranties not expressly stated in these Terms.

Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded, including liability for death or personal injury caused by negligence, or for fraud.

Limitation of Liability

To the maximum extent permitted by law, Leucas Global Academia, its directors, employees and associates will not be liable for any indirect, incidental, special or consequential loss, or for loss of opportunity, savings, income or expected outcome, arising from your use of the Website or our Services, from any visa refusal or admission rejection, or from the acts or omissions of any Institution, Authority or third party.

Subject to Section 18, our total aggregate liability to you for any claim arising out of or in connection with our Services shall not exceed the total Service Charges actually paid by you to us for the specific Service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Leucas Global Academia and its team against any claim, loss, liability, cost or expense (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Website, or any false, misleading or fraudulent information or document you provide.

Force Majeure

We are not liable for any delay or failure to perform our Services caused by events beyond our reasonable control, including changes in immigration or government policy, embassy or Institution delays or closures, strikes, natural disasters, epidemics, war, civil unrest, or failures of internet, power or third-party systems.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or the law. The updated version will be posted on this page with a revised “Last updated” date, and your continued use of the Website or our Services after that constitutes acceptance of the updated Terms.

General Provisions

These Terms, together with your written service agreement and our Privacy Policy, form the entire agreement between you and us regarding their subject matter. If any provision is found to be invalid or unenforceable, the remaining provisions continue in full effect. Our failure to enforce any right or provision is not a waiver of it. You may not transfer your rights or obligations under these Terms without our written consent.

Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Subject to any applicable consumer-protection rights, the courts at [City], Kerala, India shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, the Website or our Services.

Contact Us

If you have any questions about these Terms, please contact us: 90377 56799